图书馆超市化服务模式下开展目标管理的实践研究  

A Practice Study on Conducting the Management by Objectives Under the Supermarket-Like Service Mode of Library

作　　者：于秀芬[1] 

机构地区：[1]吉林医药学院图书馆

出　　处：《图书馆学研究》2013年第6期34-38,共5页Research on Library Science

基　　金：2012年吉林省教育厅"十二五"社会科学研究项目"新形势下高校图书馆创新管理模式研究"(项目编号:吉教科文合字[2012]第460号)的研究成果之一

摘　　要：在人员管理方面,目标管理是目前各个大型企业普遍采取的管理方法,通过目标管理能够建立科学合理的工作质量评价体系,形成和谐平等的工作氛围,为企业的发展贡献每一个成员最大的能量;在图书馆方面,超市化服务是目前最为先进的服务模式,有效地提高了图书馆的服务质量。若能够将目标管理与图书馆的超市化服务相互结合,无疑将更有益于图书馆的建设和发展。In terms of personnel management, management by objectives is the method generally adopted by various large-scale enterprises at present. Through the management by objectives, a scientific and reasonable quality evaluation system can be established and a harmonious and equal work atmosphere can be formed. Each of the employees can make the largest contribution to the enterprise development. With respect to library, the supermarket-like service is the most advanced service mode at the moment, which effectively increases the service quality of library. The combination of the management by objectives and the supermarket- like service of library is undoubtedly beneficial to the construction and development of library.

关 键 词：图书馆 超市化服务 目标管理 SMART原则 

分 类 号：G251[文化科学—图书馆学]