医院数字化门诊系统的设计与构建  

Design and Construction of Digital Outpatient System in Hospital

作　　者：樊光辉[1] 赵育新[2] 姚国庆[2] 郭雪清[3] 张伟[3] 肖飞[3] 黄正东[3] 谢峻[2] 唐运章[4] 纵兆辉[2] 浦金辉[1] 

机构地区：[1]广州军区武汉总医院院长办公室,湖北武汉430070 [2]广州军区武汉总医院医务部,湖北武汉430070 [3]广州军区武汉总医院信息科,湖北武汉430070 [4]广州军区武汉总医院门诊部,湖北武汉430070

出　　处：《华南国防医学杂志》2013年第5期344-346,共3页Military Medical Journal of South China

基　　金：湖北省卫生厅科研项目(2009-JX4C20)

摘　　要：目的探讨医院数字化门诊的设计构建方案。方法通过对门诊就诊流程的再造,开发基于医院信息管理系统(hospital information system,HIS)的数字化门诊服务系统。结果成功构建包含自助导医、办卡、充值、挂号、排队叫号、计价确认、检验结果短信预约及报告打印、查询及评价等数字化系统,实现了业务流程优化、系统数据共享,改变了传统的门诊就医模式。结论数字化门诊系统创新了就医流程,为患者提供了便捷、舒适、高效、优质的医疗服务环境。Objective To discuss the design and construction method of digital outpatient department in hospital.Methods Digital outpatient system based on hospital information system（HIS） was developed via restruction of outpatient service process.Results Digital systems including self-service medical guide,self-service transaction and deposit,self-service registration,queue management,billing,laboratory result SMS appointment and report printing,query and evaluation and etc was successfully constructed,which optimized the process,shared business data and changed the traditional outpatient mode.Conclusion The outpatient service process is innovated in the digital outpatient system.Convenient,comfortable,efficient and superior digital clinic service to patients can be provided.

关 键 词：数字化门诊 流程再造 自助服务系统 设计 构建 

分 类 号：R197.32[医药卫生—卫生事业管理]