基于信息系统的门诊挂号流程再造  

The Restructuring of Outpatient Process Based on Appointment Registration

作　　者：徐卫清[1] 张岚峰[1] 陈亮[1] 

机构地区：[1]浙江省湖州市中心医院

出　　处：《医院管理论坛》2013年第6期49-51,共3页Hospital Management Forum

基　　金："7+1"统一号源挂号平台建设研究;浙江省康恩贝医院管理软科学研究项目;编号:2012ZHA-KEB326

摘　　要：将门诊挂号体系从现有的HIS中分离出来,实现了多种形式的门诊挂号,解决了在多种挂号形式之间的号源合理分配,并实现了七天门诊挂号一天门诊就医的新型服务模式。门诊流程的三层结构模式解决了新的门诊挂号体系与HIS的连接问题。在病人的门诊流转中用卡号代替现有的门诊号,解决了多种卡的通用就诊问题,也解决了原来由卡号代替门诊号而产生的重号问题。The current study separated outpatient registration system from Hospital Information System （HIS）. Huzhou Central Hospital created varied ways of registration and among them ensured a reasonable allocation of registration and healthcare resources. A new service mode of ＂seven-day registration and one-day visit＂ was established. In the outpatient dealing process, a three-tier structure was set up to optimize the new model with HIS. In the process, the past outpatient numbers were replaced by patients＇ card numbers, which solved problems in compatibilities.

关 键 词：门诊 流程 优化 预约挂号 

分 类 号：R197.324[医药卫生—卫生事业管理]