扁平化管理模式在神经外科护理工作中的应用  

Application of flat management model in neurosurgery nursing

作　　者：于延玲[1] 邵小莉[1] 

机构地区：[1]西安医学院第一附属医院神外二科,710077

出　　处：《护理实践与研究》2013年第11期3-5,共3页Nursing Practice and Research

摘　　要：目的:探讨扁平化管理模式在神经外科护理工作中的应用成效。方法:在神经外科病区实施扁平化管理,落实责任制整体分组护理患者,比较实施前后患者、医师的满意度,护理人员辞职率及科室护理质量。结果:实施后患者、医师对护士工作满意度高于实施前(P<0.05),护士的辞职率低于实施前(P<0.05),科室的护理质量高于实施前(P<0.05)。结论:在神经外科应用扁平化管理模式可有效提高患者、医师对护理工作的满意度,稳定护理队伍,提高科室护理质量。Objective ：To investigate the effect of the fiat management model in neuresurgery applications. Methods ：Took fiat management in the neuresurgery ward,implement the responsibility as a whole grouping of patient care,satisfaction surveys on the patients and doctors,compared the resignation rate of nur- ses, quality of nursing before and after fiat management. Results： After the implementation of patient, doctor nurse job satisfaction than bofore （ P 〈 0. O1 ）, nurse resignation rate lower than before （ P 〈 0. 05 ） , the quality of nursing department prior to the implementation of the above （ P 〈 0.05 ）. Conclusion ： Flat management mode in neuresurgery, which can effective]y improve the satisfaction of patient and doctor on nursing work, and improve the stability of the nursing team,improve the quality of care of the department.

关 键 词：神经外科 扁平化管理 护理质量 

分 类 号：R47[医药卫生—护理学]