学科服务知识管理方法与测评  

Knowledge Management and Evaluation on Subject Service

作　　者：黄红梅[1] 

机构地区：[1]大连外国语学院图书馆,辽宁大连116044

出　　处：《图书馆论坛》2013年第4期145-148,共4页Library Tribune

摘　　要：文章从学科服务实施知识管理和测评的角度出发,详细探讨学科服务内容的调研方法和提供策略;从职业素养、业务技能和团队管理三个方面剖析学科馆员的知识管理方法;从动态性学科服务方案的制定及其关系管理策略探讨学科服务功能的知识管理与测评;围绕服务资源的利用、服务方案的设计、服务的用户对象及与用户的互动性构建了学科服务效果的测评体系。The article detailedly analyzes the investigation methods and the supply strategies of subject service, and studies the knowledge management method of subject librarian from the perspectives of professional quality, business skill and team man agement. It also ject service plan according to the exp and lores the knowledge management and evaluation based on subject service function by making dynamic sub- relationship management policy. In the end, the article constructs the evaluating system of subject service utilization of service resource, the design of service plan, the target users and the user interaction.

关 键 词：学科服务 学科馆员 知识管理 测评体系 

分 类 号：G252[文化科学—图书馆学]