应用品管圈减少护士来回于护理站与病房的途中耗时  

The effect of Quality Control Circle on reducing nurses' time-consuming walking to and fro between the nursing station and ward

作　　者：王惠琴[1] 

机构地区：[1]浙江大学医学院附属第二医院杭州市,310009

出　　处：《中国护理管理》2013年第6期12-15,共4页Chinese Nursing Management

摘　　要：目的:探讨品管圈活动对护士来回于护理站与病房的途中耗时的影响。方法:通过品管圈活动,在两个最短护理半径处设立二级护理站,配置二级护理站用具,改进病区工作流程,优化护理人员分工。结果 :责任护士每日途中耗时节约了316.3min,达标率达107.6%,进步率达66.3%;患者满意度从92.0%提高到99.6%,护士满意度从90.0%提高到95.4%。结论:建立二级护理站、优化工作流程和人员配置等方式,提高了工作效率,减少了护士无效的耗时和耗力,真正把时间还给了护士,把护士还给了患者。Objective： To explore the effect of Quality Control Circle（QCC） on reducing nurses＇ time-consuming walking to and fro between nursing station and ward.Methods： Based on QCC activity,we established two nursing sub-stations at the shortest redius,modified the nursing workflow,optimized nursing staff,and configured the appliances of nursing sub-station.Results： The daily time-consuming of nurses saved 316.3 minutes.The rate of reaching the standard was 107.6% and the progress rate was 66.3%.The patients＇ satisfaction increased from 92.0% to 99.6%.The nurses＇ satisfaction increased from 90.0% to 95.4%.Conclusions： The establishment of nursing sub-station,optimization of processes and configuration could improve working efficiency,reduce nurses＇ invalid time-consuming and labor-consuming,and give the time back to the nurses and the nurse back to patients.

关 键 词：二级护理站 品管圈 流程改进 护理 

分 类 号：R47[医药卫生—护理学]