武汉市某三甲医院护士长对护士关怀行为的质性研究  

A Qualitative Research on Caring Behaviors of Head Nurses to Nurses in a Wuhan Upper First Class Hospital

作　　者：刘义兰[1] 廖雨风[2] 胡德英[1] 

机构地区：[1]华中科技大学同济医学院附属协和医院护理部,武汉430022 [2]华中科技大学同济医学院护理学系,武汉430030

出　　处：《医学与社会》2013年第9期37-39,共3页Medicine and Society

基　　金：卫生部临床重点专科建设基金资助项目

摘　　要：目的:了解武汉市某三甲医院护士长对护士的关怀行为现状,探讨护士长在今后工作中如何更好的对护士实施关怀有效的行为。方法:对11名护士长进行半结构化访谈,按照现象学方法对资料进行整理和分析。结果:护士长对护士的关怀行为表现在创造良好的工作环境、与护士的良好沟通、激励、公平公正、合理使用人员、指导支持及提供培训机会、特殊时间的关怀7个方面。结论:护士长可通过创造良好的工作环境氛围、建立良好沟通、制定健全的激励措施、公平对待护士和重视护士需求等方面来综合加强对护士的关怀。Objective ： To leam about the caring behaviors of head nurses to nurses in a wuhan upper first class hospital, aiming to provide guidance for the head nurses to care for nurses in the future. Methods： We used qualitative research methods to do in - depth interviews with 11 head nurses. The data were collated and analyzed in accordance with the phenomenological method. Results： The caring behaviors of head nurses to nurses showed in 7 aspects ： creating a good working environment and atmosphere, good communication with nurses, motivation, justice and eq- uity, rational use of nursing staff, guidance and support and providing training opportunities, caring behavior in special time. Conclusion： The head nurses should create a good working environment and atmosphere, establish good communication, develop a sound incentive measures, treat nurse fairly and pay attention to the demand of nurses, to strengthen the care for the nurses comprehesively.

关 键 词：护理管理者 关怀 质性研究 

分 类 号：R192.6[医药卫生—卫生事业管理]