预防医患纠纷自律制度建设的途径与方法  

Methods on Establishment of Self-Regulation System for Preventing Medical Disputes

作　　者：杨红玲[1] 魏绪仓[1] 梁向辉[1] 杨龙[1] 薛文娟[1] 

机构地区：[1]陕西省人民医院,陕西西安710068

出　　处：《中国卫生质量管理》2013年第5期82-84,共3页Chinese Health Quality Management

基　　金：大型公立医院预防患者纠纷自律制度体系建设;项目编号:S2013KR2149

摘　　要：通过对某大型公立医院从事医患纠纷工作人员的走访,以及对2007年～2012年医疗纠纷鉴定材料的分析,找出医患纠纷发生特点,主要从医方如技术过失、诊疗程序不规范、粗放管理、责任心缺失、医疗意外等多方面探讨医患纠纷的成因,并提出大型公立医院预防医患纠纷自律制度建设的途径与方法。Through the interview with professional dispute processing staff of large public hospitals and analysis of 2007 - 2012 medical dispute cases, this paper aimed to identify the characteristics of medical disputes and investigated the causes of medical disputes primarily from medicine factors, such as technical fault, informal procedures on diagnosis and treatment, coarse management, lack of responsibility, medical accidents, then proposed approaches and methods for large public hospitals on establishing self - regulation system for preventing medical disputes.

关 键 词：大型公立医院 医患纠纷自律制度 建设 

分 类 号：R197.32[医药卫生—卫生事业管理]