社会公众对公共图书馆政府信息服务需求的调查研究  

The Research on the Public's Demand for the Government Information Service in Public Libraries

作　　者：梁蕙玮[1] 萨蕾[1] 许玉梅[1] 敦文杰[1] 赵荣荣[1] 陈秋慧[1] 

机构地区：[1]国家图书馆,北京100081

出　　处：《图书馆》2013年第5期45-48,73,共5页Library

基　　金：国家社科基金项目"我国公共图书馆的政府公开信息服务机制与模式研究"(项目编号:10BTQ021)研究成果之一

摘　　要：本文通过对调研问卷获取的相关数据进行分析,了解公众对于政府信息服务的认知概况、心理预期,总结出公众对于相关资源、服务的具体需求。重点讨论调查问卷中公众反馈的信息与公共图书馆政府信息服务间的关联,并在此基础上,进一步提出优化政府信息服务的建议和对策。To provide the public with excellent government information service, the public libraries should understand what the public exactly demand for this kind of service. It could be found out that the knowledge as well as the expectation held by the public if we take an analysis on the data which was gathered through the questionnaires open to the public. Additionally, the analysis could also reveal the public＇s detailed demand for related resources and services in the field of gov -info service. The public librar- ies thus must design and operate this service accordingly. This article focuses on the inner relation between the public＇s feedbacks and the public libraries＇ government information service. Furthermore, it tries to propose some practical suggestions and measures to improve this service on the basis of the public＇s demand.

关 键 词：公众 公共图书馆 政府信息服务 需求 调查研究 

分 类 号：G252[文化科学—图书馆学]