外科急诊医护人员心理紧张度调查及对策  

作　　者：徐开明[1] 李震 张丹峰[1] 王一民[3] 黄爱军[3] 赵跃宏[4] 靳宁 张娟娟[6] 

机构地区：[1]北京大学深圳医院,518063 [2]深圳市第六人民医院,518052 [3]深圳市第四人民医院,518509 [4]深圳市第一人民医院,518020 [5]深圳市西丽人民医院,518055 [6]深圳市第五人民医院,518001

出　　处：《中国农村卫生》2013年第01Z期214-215,217,共3页

摘　　要：目的 调查分析外科急诊医护人员心理紧张原因及影响因素,试图提出对策加以缓解或解决.方法 从2012年1月起至2012年12月止,对深圳市、区两级（二甲以上医院）6家医院外科急诊医护人员364人,采用自行设计的问卷调查方式进行调查评估.结果 100％的急诊医护人员存在不同程度的紧张与焦虑.紧张焦虑程度与年龄、性别、文化程度无关；引起医护人员紧张焦虑的主要原因有人身安全、医患关系、身体疲劳、劳动付出与收入、职业发展、各种考核考评等.结论 造成外科急诊医护人员紧张焦虑的原因是多方面的,其中对医护人员影响最大的人身安全,其次是医患纠纷问题,彻底解决这些问题灵一项涉及医疗体制改革的问题,还有很艰苦漫长的路要走.Objective To survey and analyze the causes of mental tension of emergency surgery medical stuffs. Methods From January to December, 2012, a questionnaire of 364 emergency surgery medical stuffs from six different comprehensive hospitals （level B or above ） was collected. The datum were complete. Results There was mental tension in 91.8% surgery emergency medical stuffs. There was no difference among the age, sex, educational level. The main causes of mental tension were self safe, relationship of patient-and-doctor, mental and physical fatigue, labor and payment, occupational development and so many checks. Conclusion The causes of mental tension were the result of mull-factors. The most influence factor was self safe of medical workers and the relationship of patient-and-doctor rank as the second. There is a long way to go to resolve this problems, as these problems relate to the medical reforms and social insurance.

关 键 词：外科急诊 医护人员 心理紧张度 调查 

分 类 号：R472.2[医药卫生—急诊医学]