护理人员综合素质量化管理在绩效管理中的应用  

Application of performance management in the nurses overall quality of quantitative management

作　　者：杜巧[1] 李亚兰[1] 石贞仙[1] 

机构地区：[1]山西省人民医院护理部,太原030012

出　　处：《中华现代护理杂志》2013年第27期3407-3409,共3页Chinese Journal of Modern Nursing

摘　　要：目的 探讨护理人员综合素质量化管理的绩效管理模式.方法 制定绩效考核标准,计算护理工作负荷,采用多层面、多角度及网络化评价的考评方法,合作研究管理软件,考核结果用于护理人员职务晋级、职称晋升、薪酬分配以及培养.结果 2006-2010年护士的流失率分别为2.38％、2.47％、0.45％、0.95％、0.59％,低于卫生部2007年对全国696所三级医院护士流失率5.8％的统计结果.结论 护理人员综合素质量化管理的绩效管理模式为管理者客观、公平地评价护理人员奠定了基础,提高护士自律性,提高工作效率,提高护理质量.Objective To explore the application of the model of performance management in the nurses overall quality of quantitative management.Methods Many methods were used such as drafting the standards of performance appraisal,calculating the workload of nursing,using the evaluation methods of multilevel,multi-angle,network evaluation,cooperative researching management software,using the results for nurse office promotion,job promotion,salary distribution,and training.Results The turnover rate of nurses between 2006 and 2010 respectively was 2.38％,2.47％,0.45％,0.95％,and 0.59％,and lower than 5.8％ that of 696 Grade A hospitals in 2007.The clinical nurse team were stabilized,the nurse＇s working enthusiasm was mustered,the level of overall hospital care was improved.Conclusions The application of the model of performance management in the nurses overall quality of quantitative management could lay the foundation for supervisor evaluating the nurse objectively and impartially,and the nurse self-discipline was improved,the work efficiency was improved,the quality of care was improved.

关 键 词：护理管理 护理人员 量化管理 绩效管理 

分 类 号：R47[医药卫生—护理学]