服务导向型建设项目组织结构聚合模型研究  

Study on the form model of service-oriented construction project organization

作　　者：徐友全[1] 纪凡荣[1] 亓霞[1] 王德东[1] 

机构地区：[1]山东建筑大学工程管理研究所,山东济南250101

出　　处：《山东建筑大学学报》2013年第4期289-292,307,共5页Journal of Shandong Jianzhu University

基　　金：国家自然科学基金项目(71072046)

摘　　要：古典组织理论、行为科学组织理论及现代组织理论以目标为导向,关注人与事的研究,都不能从组织角度有效解决建设单位服务需求多变及工程建设后无法满足运营要求等问题,而基于服务科学理论提出的服务导向型组织设计是有效保证建设项目能够顺利实施的有效方法和途径。文章阐述了组织理论体系及服务科学理论的产生过程,分析了建设项目的组织问题,提出了服务导向型组织设计的思路与方法,构建了优化组织间服务量的、且基于需求分解结构及组织结构分解的组织结构聚合模型。The classical organization theory, behavioural science organization theory and modern organization theory, focusing on people and matters, can not effectively solve the problem of the owner changing service need and the operational requirements after finishing the construction from organization perspective. The service-oriented organization design method based on the service science theory is effective ways and means for successful construction implementation. The paper describes the organization theory system and service organization theory generation process, analyzes the construction organization problem, and proposes service-oriented organizational design ideas and methods. At last construction organization form model based on organization breakdown structure and demand breakdown structure is established for the optimization of organizational service.

关 键 词：服务导向型组织 项目组织 组织结构聚合 

分 类 号：F284[经济管理—国民经济]