基于Web2.0的企业竞争情报系统模型构建  

Enterprise Competitive Intelligence System Model Construction Based on Web2.0

作　　者：官思发[1] 李进华[2] 刘齐平[2] 

机构地区：[1]中国人民大学信息资源管理学院,北京100872 [2]华中师范大学信息管理学院,湖北武汉430079

出　　处：《情报科学》2014年第1期47-53,共7页Information Science

基　　金：国家社科基金项目(11BTQ040)

摘　　要：深入分析了企业竞争情报系统的概念和Web2.0技术的主要特点,在企业竞争情报收集、分析和服务三大业务阶段的基础上,提出了Web2.0环境下企业竞争情报系统的13大主要功能需求,在此基础之上,分别构建了基于Web2.0的竞争情报源收集子系统、竞争情报分析子系统和竞争情报服务子系统和基于Web2.0的竞争情报系统的完整框架模型及该模型与竞争情报链的对应关系模型,并提出了基于Web2.0技术的竞争情报系统运行中的学习机制、流程传导机制、激励机制和技术保障机制。This paper made an in-depth analysis of the concept of Competitive Intelligence System and main features of Web2.0, it comes up with 13 main functional requirements of Enterprise Competitive Intelligence System under the Web 2.0 environment based on the three proposed operational phases of intelligence source gathering,intelligence analyzing and intelligence servicing.And then, this paper constructed subsystems for intelligence gathering, intelligence analyzing,and intelligence servicing based on Web2.0 environment and technologies. Following up, it comes up with an integrated frame model of enterprise competitive intelligence system and expresses its logic corresponding relationship with enterprise competitive intelligence chain under Web2.0. Finally, this paper analyzes the learning mechanism, process transferring mechanism, incentive mechanism and technical enforcement mechanism of enterprise competitive intelligence system under Web2.0 environment.

关 键 词：竞争情报系统 WEB 2 0 功能需求 竞争睛报链 

分 类 号：G250.2[文化科学—图书馆学]