唐山市路北区儿童家长对社区预防接种服务的满意度  

Investigation on the satisfaction toward community vaccination service of children's parents in Lubei District of Tangshan City

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作  者:陈晓艳[1] 刘娜[1] 陈孝玉[2] 张绍英[3] 张爱军[1] 

机构地区:[1]河北联合大学附属医院,唐山市063000 [2]开滦总医院林西医院 [3]唐山市第八医院

出  处:《职业与健康》2013年第23期3185-3186,共2页Occupation and Health

基  金:河北省卫生厅课题(项目编号:20130386)

摘  要:目的了解儿童家长对社区预防接种服务满意度情况,对唐山市路北区6所社区卫生服务中心预防接种服务满意度的指标进行综合评价。方法于2012年10—12月份随机抽取辖区内的720名儿童家长进行问卷调查,并将调查结果采用秩和比法进行统计分析。结果预防接种服务满意度好的是大里社区;预防接种服务满意度中等的是祥荣里、鹭港和凤凰园社区;预防接种服务满意度差的是龙东和果园社区。结论运用秩和比法分析预防接种服务满意度,能够直观地反映唐山市社区预防接种服务满意度的的综合水平。[ Objective ] To understand the satisfaction toward community vaccination service of children's parents, comprehensively evaluate the vaccination satisfaction indexes in 6 community health service centers of Lubei District in Tangshan City. [ Methods] The questionnaire survey was conducted among 720 children's parents who were randomly collected in Lubei District from October to December 2012. The survey results were statistically analyzed by RSR method. [ Results] The satisfaction toward community vacci- nation service in Dali Community was the best, followed by Xiangrongli Community, Lugang Community and Fenghuangyuan Com- munity, and the satisfactions in Longdong Community and Guoyuan Community were the worst. [ Conclusion] The vaccination saris- faction evaluated by RSR analysis can intuitively reflect the comprehensive level of satisfaction toward community vaccination service in Tangshan City.

关 键 词:儿童家长 预防接种服务 满意度 调查研究 

分 类 号:R195[医药卫生—卫生统计学]

 

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