运用精益管理理论对护理不良事件的分析讨论  

Analysis and Discussion of Adverse Nursing Events Applying Lean Management Theory

作　　者：杨玉红[1] 李惠聪[1] 

机构地区：[1]首都医科大学附属北京佑安医院

出　　处：《医院院长论坛-首都医科大学学报（社会科学版）》2013年第6期44-46,59,共4页Hospital Directors‘ Forum

摘　　要：运用精益管理理论对护理不良事件进行分析讨论,使我们充分认识到医护行业推行精益管理方法的最主要目的是在对关键质量数据的定量化分析基础上,制定和完善护理工作流程、规范化操作,提升护理服务质量,降低不良事件的发生率,提高病人的安全性。将精益管理运用到护理安全管理中,使护士有更多的时间服务病人、实实在在地把护理服务做好,提高护理质量。Applying Lean management theory to analyze and discuss adverse events in nursing, makes us fully understand that the main purpose of lean management introduced in the healthcare industry is to develop and improve the nursing workflow and the standardized operation on the basis of quantitative analysis of the key quality data, to improve the quality of care, decrease the adverse events and increase the security to patients. Applying the lean management into the nursing security management gives the nurses much more time to serve the patients, so that they can do well in nursing services and improve the quality of care.

关 键 词：精益管理 护理不良事件 分析 

分 类 号：C93[经济管理—管理学]