构建顾客满意理念的政务微博评估指标体系  

Construction of Evaluation Index System of Government Affairs Nicroblog Based on Theory of Customer- Satisfaction

作　　者：倪丹[1] 郭旭[1] 蔡学健 韩浩[1] 

机构地区：[1]华中师范大学,湖北武汉430079

出　　处：《安徽冶金科技职业学院学报》2014年第1期77-80,共4页Journal of Anhui Vocational College of Metallurgy and Technology

摘　　要：从顾客满意视角构建政务微博评估指标体系。The evaluation idex sytem ofgvernment afairs mcroblog Based on Theory of customer -satisfaction were disvussed in this paper.

关 键 词：电子政务 微博 评估 指标 

分 类 号：D63-39[政治法律—政治学]