基于自动包药机的门诊药房管理流程优化及实现  

Optimization and implementation of the management process in department of outpatient pharmacy based on automatic medicine-packing machine

作　　者：李金[1] 姚刚[1] 汪火明[1] 唐慧[1] 

机构地区：[1]华中科技大学同济医学院附属同济医院计算机中心,湖北武汉430030

出　　处：《中国医院药学杂志》2014年第3期238-241,共4页Chinese Journal of Hospital Pharmacy

摘　　要：目的:解决传统门诊药房管理以及就诊卡的门诊药房管理流程中,仅仅优化了患者排队次数,而没有提高药房工作效率的问题。方法:基于自动包药机的门诊药房管理流程优化及实现。通过引入自动包药机从配药和发药两个方面进行流程优化,使用带有标签的药筐来保证两个流程的连续性,配药师只需要拿药筐到相应出药口取药放到传送带,传输给前台发药师核对后即可完成发药,从根本上提高了药房工作人员的发药效率。结果:门诊药房工作效率得到了极大的提高,患者等待次数和等待时间已经明显减少。结论:门诊药房管理流程优化有效缓解了药房工作压力。OBJECTIVE To solve the problems happened in the management of traditional pharmacy and in the management process of medical cards in outpatient pharmacy only by optimization of the number of patients, queuing, while without improving pharmacy dficieney. METHODS The optimization and implementation of the drug management process was mainly based on the introduction of automatic medicine- packing machine in outpatient pharmacy. Through the introduction of automatic medicine packing machine and the optimization of process from two aspects of dispensing and distribution of medicine, the continuity of the two processes was carried out by using the labeled drug basket. Pharmacists only needed to carry the drug basket, getting the medicine at the corresponding outlet and putting the medicine on the conveyer band, the drugs would be transferred to the front desk, after checking to complete pharmacists＇ dispensing; the pharmacists＇ efficiency of dispensing was fundamen tally improved. RESULTS Practice has proved that the pharmacists＇ work efficiency in outpatient pharmacy has been greatly improved, the patient＇ waiting time and waiting times have been significantly reduced. CONCLUSION The pharmacy working pressure was eased.

关 键 词：自动包药机 流程优化 发药效率 

分 类 号：R952[医药卫生—药学]