我院门诊取药流程再造  

Perfection of Medicine Acquisition Procedures for Department of Outpatient in the Hospital

作　　者：王勇显[1] 程钦安[1] 杨保卫[1] 庞素秋[1] 

机构地区：[1]中国人民解放军第一八零医院信息科,福建泉州362000

出　　处：《中国医疗设备》2014年第2期88-89,共2页China Medical Devices

摘　　要：通过对军队后勤信息化门诊取药流程的再造,解决了取药窗口排长队、嘈杂拥堵,减少了医患纠纷,使得门诊大厅秩序井然、病人取药时间大大缩短、满意度提高。Perfection of medicine acquisition procedures had settled the problems of long queues and crowdedness in front of the medicine-acquiring service window and reduced conflicts between patients and medical personnel. Consequently, with maintenance of the outpatient service in good order and sharp reduction of the medicine-acquiring time, patients showed greater satisfaction to the services.

关 键 词：门诊药房 摆药系统 取药模块 “军卫一号”系统 刷卡叫号取药系统 

分 类 号：R197.324[医药卫生—卫生事业管理] R197.32[医药卫生—公共卫生与预防医学]