图书馆保障弱势群体信息权益的对策研究——以用户信息需求和信息行为为视角  

Countermeasure Research on Protecting the Information Right of Vulnerable Groups by Libraries——Taking Users' Information Needs and Information Behaviors as the Perspective

作　　者：苗地[1] 洪伟达[1] 王政[2] 

机构地区：[1]中共黑龙江省委党校,黑龙江哈尔滨150080 [2]黑龙江省图书馆,黑龙江哈尔滨150090

出　　处：《图书馆建设》2014年第2期54-57,共4页Library Development

基　　金：2012年国家社会科学基金青年项目"图书馆保障弱势群体公共信息获取权益的对策研究"的阶段成果之一;项目编号:12CTQ013

摘　　要：我国的弱势群体种类繁多,如老年人、未成年人、残疾人、农民工、农村用户、城镇低收入人群等,不同类型弱势群体的信息需求往往不同。因此,图书馆在保障信息弱势群体的权益方面应从共性和个性两方面考虑,按各弱势群体的信息需求和信息行为特点提供具体、差别化、可操作的信息服务。There are many vulnerable groups in China, such as aged people, minors, the disabled, migrant workers, rural readers, the low-income urban group, and so on. They have different information needs. Therefore, libraries should consider the commonness and the personality in protecting the information right of vulnerable groups, provide specific, differentiated and actionable information services to them according to their information needs and behavioral characteristics.

关 键 词：图书馆 信息弱势群体 信息行为 信息需求 

分 类 号：G252[文化科学—图书馆学]