工作特性理论在旅行社员工培训机制中的应用  

Research on the Job Characteristics Theory Applied in the Employee Training System of Travel Agency

作　　者：戚晓旭 张胜男[2] 

机构地区：[1]中国人民大学环境学院 [2]首都师范大学资源环境与旅游学院

出　　处：《中国人力资源开发》2014年第5期66-70,共5页Human Resources Development of China

摘　　要：目前我国旅行社员工呈现出流失率过高的现象,这在一定程度上暴露出我国当代旅行社在激励机制方面存在的问题。本文通过对工作特性理论的分析,探讨了这一理论在旅行社员工培训机制中的应用,并对当代旅行社员工培训机制的完善提出了思考和建议。Nowadays, with the high turnover rate of employees in travel agencies, the issue of the policy of keeping employees has aroused extensive attention in China. This paper is aimed to analyze job characteristic theory and explore how this theory is applied to employee training systems of travel agencies. Also, it will give some advices to improve employee training systems of current China＇ s travel agencies.

关 键 词：旅行社 工作特性理论 员工培训机制 

分 类 号：F592.6[经济管理—旅游管理]