图书馆组织气候测评的结构模型构建  

Construction of the Structure Model of the Organizational Climate Evaluation in Libraries

作　　者：胡晓辉[1] 郑德俊[2] 

机构地区：[1]河海大学图书馆,江苏南京210098 [2]南京农业大学信息管理系,江苏南京210095

出　　处：《图书馆建设》2014年第3期39-44,49,共7页Library Development

基　　金：江苏省教育厅高校哲学社会科学基金项目"图书馆组织气候测评的结构模型研究"的成果之一;项目编号:2011SJD870007

摘　　要：对图书馆组织气候不同维度之间的结构关系进行分析可以为建立以馆员驱动的服务质量改进方案提供依据,而假设模型可以以管理政策、人际关系、成长空间、用户服务、工作满意度和组织认同6个测评维度以及32个测评项目为基础进行构建。根据假设模型信度、效度、拟合指标等的测算结果,可以认识到馆员的工作满意度高低、组织认同水平、用户服务积极性大小等是图书馆组织气候改良中的重要观测点,图书馆应据此找准改良组织气候的着力点。Analyzing the structure relationship of the organizational climate in libraries at different dimensions could offer foundations for establishing the service quality improvement plan by librarian-driving, and the hypothetical model could be constructed based on six evaluation dimensions of the management policy, the interpersonal relation, the growing space, the user service, the job satisfaction, the organizational identification and thirty-two test items. According to computing results of hypothetical model＇s reliability~ validity and fit indexes, we could recognize that the level of the librarian＇s job satisfaction, the organiza- tional identity and the user service enthusiasm are important observation points to improve the organizational climate, thus, libraries should find observation points for improving the organizational climate.

关 键 词：图书馆 组织气候 结构模型 

分 类 号：G251[文化科学—图书馆学]