产品服务化研究综述  

Product Servitization Overview

作　　者：王栋[1] 徐洁芳 胡小梅[1] 

机构地区：[1]上海市机械自动化与机器人重点实验室,机电工程与自动化学院,上海大学,上海200072 [2]上海无线电设备研究所,上海200090

出　　处：《装备制造技术》2014年第3期260-262,265,共4页Equipment Manufacturing Technology

基　　金：上海市科委科技攻关计划(11510500400;13111101303);上海市重点学科建设(编号:Y0102)

摘　　要：产品服务化为提高制造企业的整体竞争力提供了新方法。文章介绍了产品、服务、产品服务化的概念,并对产品服务类型进行了划分,对产品服务化模式下的产品服务系统进行了阐述。通过对产品服务化应用案例的分析,指出了当前产品服务化的应用范围,总结了企业产品服务化的转型模式,为我国制造业的发展提供借鉴意义。Product servitization provides a new method to improve the overall competitiveness. The concepts of product, service and product servitization are introduced. The type of product service is divided and product service system based on product servitization is described. Through the analysis of application case of produce servitization in enterprises at home and abroad, the range of product servitization apphcation is pointed out, and the enterprise transformation model to product servitization is summarized, which provides reference for the development of Chinese manufacturing companies.

关 键 词：产品 服务 产品服务化 产品服务系统 

分 类 号：TG506[金属学及工艺—金属切削加工及机床]