中医院门诊患者接待处的设立及应用体会  

The Establishment of Outpatient Reception in TCM Hospital and Application Experience

作　　者：苗凤花[1] 马郑萍[1] 马晓莹[1] 

机构地区：[1]甘肃省中医院,甘肃兰州730050

出　　处：《西部中医药》2014年第4期45-47,共3页Western Journal of Traditional Chinese Medicine

摘　　要：对甘肃省中医院门诊设立患者接待处的背景、服务范围、接待流程及处理过程进行阐述,并就设立患者接待处后接待受理事件的原因进行了分析。The paper is discussing the background, service, procedure and the course of establishing patients reception in Gansu Provincial Hospital of Traditional Chinese Medicine, the reasons of establishment and reception events were analyzed.

关 键 词：患者接待处 中医医院 医生患者关系 

分 类 号：R197.3[医药卫生—卫生事业管理]