可用性测试技术在软件界面设计中的应用研究:基于智能教育出版平台管理系统的开发案例  

Usability testing and analysis of the intelligent educational publishing platform management system

作　　者：刘名卓[1] 赵娜[1] 吴永和[1,2] 

机构地区：[1]华东师范大学开放教育学院,上海200062 [2]华东师范大学上海数字化教育装备工程技术研究中心,上海200062

出　　处：《华东师范大学学报（自然科学版）》2014年第2期50-59,共10页Journal of East China Normal University(Natural Science)

基　　金：国家社科基金重点项目(11AXW001);上海市哲学社会科学规划课题(2013JJY004);上海市科委重大任务科研专项(10dz1501400)

摘　　要：首先给出软件的可用性概念;再以"智能教育出版平台管理系统"的研发为例,分别从测试背景、测试目标、测试工具、测试方法、被试情况和测试过程给出可用性测试技术在软件研发过程中的应用案例;然后应用出声思维法和视线追踪法进行数据收集与分析;接着从用户满意度、错误率、易学、有效性、效率等方面给出实验发现;最后给出总结与展望.Firstly, this paper discussed the software related usability concepts. Secondly, it takes the ＂Smart Educational Publishing Platform Management System＂ supported by the Shanghai Science and Technology Committee as a research case to show how usability testing methods are applied in the research and development process of software respectively from the testing background, goal, tool, methods, the participants and testing procedure; during the research, using the method-thinking aloud and eye tracking for data collection and analysis; also this paperdiscusses the findings from the aspects-user satisfaction, errors rate, easy to learn, effectiveness, and efficiency. Lastly it gives the summary and prospect.

关 键 词：可用性 可用性测试技术 视线追踪法 出声思维法 

分 类 号：TP391[自动化与计算机技术—计算机应用技术] G40-057[自动化与计算机技术—计算机科学与技术]