1085例次心理咨询热线电话分析  

The Application of Hotline for Counseling and Crisis Intervention with 1085 Call Record.

作　　者：万勤[1] 凌云熹 蔡昌群 吴明飞 万承龙 

机构地区：[1]中国.安徽省芜湖市第四人民医院心理科,241002

出　　处：《健康心理学杂志》2002年第1期71-73,共3页Health Psychology Journal

摘　　要：目的　探讨热线电话在危机干预、心理咨询中的应用。方法　对本院开通的心理热线电话 1 0 85例次记录进行统计分析。结果　咨询内容广泛 ;咨客趋向高文化层次和年轻化 ;情绪困扰占首位 ,其次是精神疾病 ;有关隐私和自杀的话题突出。结论　心理热线电话是时代、社会的需要 ,是社区服务的极好形式 ;Objectives To investigate the application of hotline for counseling and crisis intervention.Methods The data of 1085 calls were analysed.Results The clients are mainly young people and high-educated.The most common counseling question is emotional disturbance,followed by mental disorder.Two salient problems are privacy and suicide.Conclusion Hotline is a good form of community services and the demand of social development as well.The counseling skill needs further improvement.

关 键 词：热线电话 心理咨询 危机干预 

分 类 号：R395[哲学宗教—心理学]