社区视角医联体的满意度和认知情况  

Analysis of the Satisfaction and Cognition of Medical Treatment Partnership System from the Perspective of Community

作　　者：邹佳辰 孙华君 王延赏 宁杰 詹引[2] 骆达[2] 杜汋[1] ZOU Jia-chen;SUN Hua-jun;WANG Yan-shang(School of Public Health,Tianjin Medical University,Tianjin 300070,China)

机构地区：[1]天津医科大学公共卫生学院,天津300070 [2]天津市医学科学技术信息研究所卫生发展研究中心,天津300070

出　　处：《医学与哲学（A）》2018年第12期63-66,共4页Medicine & Philosophy:Humanistic & Social Medicine Edition

基　　金：2018年天津市社科界千名学者服务基层活动调研项目重点项目(180711001);2018年天津医科大学大学生创新创业资助计划项目(ZTMUUROP2018-24)

摘　　要：医联体是现阶段我国实现分级诊疗的重要途径。为了解医联体模式下居民满意度和基层医务人员认知情况,为相关政策调整提供科学依据,以天津市某医联体社区居民和基层医务人员为研究对象,选取699名居民和174名基层医务人员进行问卷调查,并对实施医联体的基层医疗机构运行情况进行调查。结果表明,医联体项目运行现状良好,居民满意度较高,基层医务人员认知情况较好,基层医务人员知晓情况在从业时间上的差异有统计学意义。但双向转诊模式、医疗资源下沉、人力资源配置、药品有效供给等方面仍需改进。Medical treatment partnership system is an important way to develop hierarchical diagnosis and system in China at this stage.In order to understand the satisfaction of residents and the cognition of the treatment medical staffs in primary care institutions, and provide a scientific basis for the subsequent policy formulation,699residents and 174medical staffs of primary care institutions were investigated with a questionnaire survey.The results showed that medical treatment partnership system was in a good condition. The satisfaction of residents was high,and the cognition of medical staffs of primary care institutions was good.There was a statistically significant difference between the awareness and the working time in the investigated institutions.However,two-way referral system,transferring medical resources,human resource allocation,drug supply and other aspects still need to be improved.

关 键 词：医联体 医务人员 满意度 双向转诊 

分 类 号：R197[医药卫生—卫生事业管理]