口腔门诊护士信息化绩效管理方案的制订及应用  

Establishment and application of informationized performance management scheme in stomatological outpatient nurses

作　　者：刘琳[1] 陈守会[1] 焦慧勤 LIU Lin;CHEN Shouhui;JIAO Huiqin

机构地区：[1]重庆医科大学附属口腔医院护理部,重庆市401147

出　　处：《中华护理杂志》2019年第1期80-84,共5页Chinese Journal of Nursing

基　　金：重庆市卫计委2014年医学科研项目(20142049)

摘　　要：目的制订口腔门诊护士信息化绩效管理方案,为口腔门诊护士的绩效合理分配提供借鉴。方法以口腔专科护理工作范畴为基础,通过小组讨论、问卷调查,制订口腔门诊护士信息化绩效管理方案,于2016年3月开始正式应用,分别比较方案实施前后护士满意度和绩效考核统计时间。结果绩效管理方案包括3个一级指标、7个二级指标和21个三级指标。临床应用后,护士绩效满意度从(86.19±1.26)分提高到(88.04±1.45)分,护理绩效统计时间从(246.17±9.38) min降低到(113.17±10.75) min,差异均有统计学意义(P<0.001)。结论口腔门诊护士信息化绩效管理方案体现了口腔专科护理工作特性,提高了护士满意度和护理管理效率。Objective To establish a set of informationized performance appraisal management scheme,which reflected the characteristics of stomatological outpatient nurses. Methods According to the hospital actual situation and the content of stomatological nursing service,the scheme was established by group discussion and questionnaire survey. The scheme was applied in clinical for 1 year. Results The scheme included 3 first-level indicators,7 second-level indicators and 21 third-level indicators. Ater implementation,nurses' performance satisfaction score was increased from (86.19±1.26) to (88.04±1.45)(P<0.001 ),while nursing performance appraisal calculating time was decreased from (246.17±9.38) min to (113.17±10.75) min (P<0.001). Conclusion The improved outpatient nurse performance appraisal management scheme can reflect the characteristics of stomatological outpatient nurses. It can improve nurse satisfaction and efficiency of nursing management.

关 键 词：护理管理研究 信息化管理 口腔专科护理 

分 类 号：R47[医药卫生—护理学]