医师-药师处方用药信息交互平台的建立与应用  

Establishment and Application of Doctor-pharmacist Prescription Information Interaction Platform

作　　者：张淑兰[1,2] 梁萌[1,2] 甘永祥[1,2] 

机构地区：[1]新疆生产建设兵团医院 [2]石河子大学第二附属医院药学部,乌鲁木齐830002

出　　处：《中国药房》2014年第29期2714-2717,共4页China Pharmacy

基　　金：新疆生产建设兵团科技攻关项目资助(No.2012BA020)

摘　　要：目的:建立处方干预信息化工作模式,节省不合理处方修改时间,提高门诊患者满意率。方法:通过建立医师-药师处方用药信息交互平台,搭建药师与医师交流的渠道,实现医师与药师之间的局域网内信息交互,建立处方干预信息化新模式。以处方信息出错后患者取药的等候时间及患者满意率为指标,比较医嘱干预传统模式与新模式的效果。结果与结论:处方用药信息交互平台的建立实现了药师与医师间的实时交流,与传统模式比较,患者取药等候时间由26 min缩短为3 min,满意率提高了18.47%,有效提高了医师与药师之间的交流效率及门诊取药患者的满意率,提升了医疗服务质量。OBJECTIVE： To construct prescription intervention informatization mode, save time of the irrational prescription modification and improve patient satisfaction rate. METHODS： Through establishing information platform of communication between pharmacists and doctors, and constructing doctor-pharmacist prescription information interaction platform, local area network information interaction between pharmacists and doctors could be realized as well as new medical order intervention informatization model. The performance of medical order intervention traditional mode and new model were compared by using satisfactory degree of patients and waiting time spent in pharmacy after getting error information as index. RESULTS ＆ CONCLUSIONS： The real-time communication between doctors and pharmacists can be obtained by establishing prescription information interaction platform; the waiting time of this mode has been decreased from 26 min to 3 min, and satisfactory degree has been improved by 18.47%, compared with traditional mode. The mode effectively improves the communication efficiency between doctors and pharmacists and satisfactory degree of oatients in outpatient department, and promotes the quality of medical service.

关 键 词：医师-药师处方用药信息交互平台 处方干预 信息化 不合理处方 患者满意率 等候时间 

分 类 号：R95[医药卫生—药学]