精神科开展优质护理的成效  被引量:1

Effects of high quality nursing in department of psychiatry

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作  者:许玉洪[1] 刘艳丽[1] 崔亚萍[1] 

机构地区:[1]新疆乌鲁木齐市第四人民医院,新疆乌鲁木齐830002

出  处:《中国民康医学》2014年第7期97-97,101,共2页Medical Journal of Chinese People’s Health

摘  要:目的:介绍精神科优质护理服务活动的实践,观察实施效果。方法:贯彻卫生部"优质护理服务示范工程"工作精神,改革护理分工方式,制定护士的分层管理制度,建立护士能级结构,完善绩效考核制度,实施高分险患者风险评估和健康教育,有效利用护理支持系统。结果:实施优质护理后患者对护士的满意度高于实施前P<0.5。结论:在精神科实施"优质护理服务"可提高患者满意度。ObjectiveTo introduce practice of high quality nursing service in department of psychiatry, and observe the imple-mentation effects. Methods:The Ministry of health “quality care demonstration project冶work spirit was followed out, the nursing divi-sion was reformed, a hierarchical management system was developed to the nurses, a nurse level structure was established, a perform-ance appraisal system was improved, the risk assessment and health education for the high risk patients were implemented, and thenursing support system was effectively used. Results: After the implementation of the high quality nursing, the patient satisfaction onnurses was higher than that before the implementation (P〈0. 5). Conclusions: The implementation of "high quality nursing service"in the department of psychiatry can improve the patients' satisfaction.

关 键 词:精神科 优质护理服务 患者满意度 

分 类 号:R473.74[医药卫生—护理学]

 

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