鱼市哲学对护理文化建设的启示  

Inspiration of Pike Place Fish Market Philosophy to Nursing Culture Construction

作　　者：陈铭霞[1] 杨洁[1] 沈俭[1] 张弛[1] 刘龙秀[1] 虞灵梅[1] 殷文娟[1] 

机构地区：[1]南京医科大学第一附属医院

出　　处：《医院管理论坛》2014年第8期21-22,共2页Hospital Management Forum

摘　　要：本文阐述了笔者所在三级甲等综合性医院门诊护士配比不足的现状,以及在此现状下门诊护理的工作现状,分析了导致门诊护士工作倦怠的原因。阐述医院文化对员工管理的作用,继而在门诊护理管理过程中倡导鱼市哲学,培育门诊护理文化所产生的积极作用。通过一年的实践,对改善门诊护士执业倦怠,提高门诊护士工作满意度,进而提高患者就诊满意度起到了积极的作用。This paper described the nurses＇s shortage in Outpatient Department of The First Affiliated Hospital with Nanjing Medical University and status of nursing work in this situation;analyzed the causes of clinic nursing burnout;explained why hospital cultural was important to hospital staff management;and then put forward applying the Pike Place Fish Market Philosophy in outpatient nursing management procedure and cultivating a positive role of the culture. After a year＆#39;s practice, the burnout situation was improved;more nurses felt satisfied about their job;and eventually patient satisfaction was further improved.

关 键 词：鱼市哲学 门诊 护理文化 

分 类 号：R47[医药卫生—护理学]