电梯检验过程人因失误及其影响因素的实证研究  

Empirical Study on Influencing Factors of Human Errors in the Process of Elevator Inspection

作　　者：胡晓[1] 黄端[1] 石岿然[2] 蒋凤[2] 

机构地区：[1]江苏省特种设备安全监督检验研究院,南京210035 [2]南京工业大学经济与管理学院,南京210009

出　　处：《工业安全与环保》2014年第9期65-67,85,共4页Industrial Safety and Environmental Protection

基　　金：国家自然科学基金(71071075)

摘　　要：以248家电梯企业(包括外企和国企)的中高层管理人员和基层技术人员为调查对象,对人因失误的主要影响因素进行实证研究。研究结果表明,员工的能力素质、组织沟通与组织文化因素与人因失误的频繁程度显著负相关。此外,电梯检验过程人因失误与个体年龄、工龄、婚姻状况也存在相关性。研究结果为电梯行业改善组织管理,降低人因失误提供了充分的依据。This paper examines the empirical test of key factors affecting human errors based on the samples of 248 senior and middle managers and primary technical staffs in foreign and state- owned elevator firms. The results show that personnel ability is negatively associated with human errors; similarly,organizational communication and organizational culture also have a directly and significantly negative impact on it. In addition,there exists the related relationship among individual age,work experiences,marital status and human errors. This research provides sufficient basis to improve organizational management and avoid human errors for the elevator industry.

关 键 词：电梯检验 人因失误 个体因素 组织因素 实证研究 

分 类 号：TU857[建筑科学] F203[经济管理—国民经济]