医疗纠纷多部门联动调处机制研究  

Study on the Multi-Department Collaboration Mechanism of Solving Medical Disputes

作　　者：吴海波[1] 何冲[1] 

机构地区：[1]江西中医药大学经济与管理学院

出　　处：《医院管理论坛》2014年第10期42-44,50,共4页Hospital Management Forum

基　　金："2013年度江西省哲学社会科学规划项目(编号:13GL24);"江西省优秀中青年骨干教师高级访问学者专项资金"资助

摘　　要："南昌模式"表明,以第三方调解为基础和核心,联合鉴定、卫生、综治、司法、公安等部门,建立沟通衔接、联络配合的合作机制,充分利用各方合力,实行多部门联动调处,对于治理社会"医闹"、推动调解协议的落实,并最终化解医患矛盾、调处医患纠纷,具有十分重要的作用。为了更好的发挥调处机制作用,还应该从做好事前监管与纠纷预防,引入保险机制参与纠纷调处,建立医患纠纷调处绩效评估指标体系以及建立鉴定人参与纠纷调解或出庭作证制度等几个方面出发,进一步优化并完善该机制,使多部门联动调处在化解医患矛盾过程中发挥更大的作用。＂Nanchang model＂ shows that the mechanismofthird-party mediation as the foundation and core, jointed with thedepartments ofauthentication, health, comprehensive management, judicial and public security,and together with the establishment of the cooperativemechanisms of communication and coordination played an important role in making full use of the power of all the parties to implement multi-sectorial collaboration andmediationto solve the ＂medical disturbance＂, promoting the implementation of the mediation agreement, and ultimately resolvingthe conflicts between doctors and patients and the medical disputes.To enable the mechanism to play a greater role in the process of resolving conflicts between doctors and patients,ex ante regulation and dispute preventionshould be well done;the insurance programs should be introduced;performance evaluation index system of the medical dispute mediation system and the system that examinerparticipate in the dispute mediation or testify in court should be established.

关 键 词：医闹 医患纠纷 调解模式 

分 类 号：R197.32[医药卫生—卫生事业管理]