PDCA循环法在病案回收管理的应用  

Application of the PDCA Circulation Method in Medical Records Recycle Management

作　　者：周晓清[1] 明星辰[1] 梅正平[1] 方孝梅[1] 

机构地区：[1]湖北医药学院附属十堰市太和医院,十堰市442000

出　　处：《中国病案》2014年第10期11-13,共3页Chinese Medical Record

基　　金：湖北省十堰市太和医院软科学项目(2014rkt55)

摘　　要：目的加强病案回收管理质量,提高病案回收率。方法在病案回收管理活动中应用PDCA(Plan,Do,Check,Action)循环理论,并建立病案回收管理的PDCA循环模型,在此基础上根据回收过程中出现的问题,提出具体的PDCA循环步骤。结果病案回收管理的PDCA循环模型不仅大大提高了病案回收率,出院病案2日内回收率由2013年上半年的81.3%提高到90%,平均提高率为8.7%,同时对病案终末质量的控制起到很好的促进作用。结论 PDCA循环法能有效提高病案回收率,加强病案回收管理质量。Objective To strengthen the management quality and recycle rate of medical records. Methods To apply the circulation theory of PDCA cycle in the recycle management activity of medical records, build a PDCA circulation model, and on the basis of which put forward concrete steps of the PDCA cycle according to the problems appearing in the recycle process. Results The PDCA cycle model of medical records recycling not only greatly improved the recycle rate of the medical records, the two days＇ recycle rate increased from 81.30% in the first half of 2013 to 90%, and the average increasing rate was 8.7%, but also well promoted the controls of the quality of terminal medical records. Conclusions The PDCA circulation method could improve the recycle rate of medical records as well as strengthen its management quality.

关 键 词：PDCA循环法 病案回收 管理 

分 类 号：R197.323[医药卫生—卫生事业管理]