医患关系视角下的医院管理者角色期待  

Expectations of the Role of Hospital Administrators to Harmonize the Doctor-Patient Relationship

作　　者：王倩云[1] 郑龙[1] 吕书革[1] 

机构地区：[1]解放军第323医院医务处,西安710054

出　　处：《解放军医院管理杂志》2014年第8期710-711,共2页Hospital Administration Journal of Chinese People's Liberation Army

摘　　要：医院管理者在构建和谐医患关系中发挥着重要作用,是组织架构的优化者、环境变化的调适者、决策执行的督导者、和谐人际的引领者。本文通过对医院管理者角色定位、履职影响因素的分析,提出管理者应做好"五个关注",推动医患关系趋于和谐稳定。Hospital Administrators play an important role in building a harmonious doctor -patient rela-tionship.They will make the crucial function in the organizational structure , regulation of circumstance changes , and supervision of decision -making executive , and leading the construction of harmonious interpersonal .In this paper, the roles of the hospital administrators and influence factors to fulfill the roles were analyzed , and then five issues were put forward to promote the doctor -patient relationship .

关 键 词：管理者 医患关系 角色 

分 类 号：R197.32[医药卫生—卫生事业管理]