车主访谈  

Free Talk and Opinions from Owners of Commercial Vehicle

作　　者：韩超[1] 窦伟杰 

机构地区：[1]《商用汽车》编辑部

出　　处：《商用汽车》2014年第21期104-108,共5页Commercial Vehicle

摘　　要：访谈手记客车售后服务满意度较高随着客车市场的不断发展,我国客车行业的售后服务水平得到了快速提高。特别是近几年,在高铁、轻轨等轨道交通的冲击下,公路客运市场萎缩,导致各客车企业之间竞争愈发激烈,为更好地吸引客户,大家正由＂价格战＂转向＂服务战＂。This is a special column for owners of all kinds of commercial vehicle to exchange views and publicize their opinions.All comme nts and opinions published on this column are notreprese nting the point of view of<Commercial Vehicle> magazine,and for automobile manufacturers and customeres referenceonly.Readers are sincerely welcomed to contribute to this column.

关 键 词：客车市场 售后服务水平 服务满意度 采访记者 服务战 中通客车 大金龙 卧铺客车 河南市场 尼奥普兰 

分 类 号：F426.471[经济管理—产业经济]