集团客户业务一体化支撑需求设计探讨  

Discussion on the Integrated Supporting and Requirements Designing of Group Customers Business

作　　者：刘小发[1] 李良[1] 黄强华[1] 吕美嫦 

机构地区：[1]中讯邮电咨询设计院有限公司,广东广州510627

出　　处：《邮电设计技术》2014年第11期24-29,共6页Designing Techniques of Posts and Telecommunications

摘　　要：随着移动通信网络的不断升级和移动互联网业务的不断发展壮大,集团客户业务越来越成为运营商发展的重要战略市场。基于集团客户业务的发展现状、产品体系、系统支撑现状情况,从集团客户业务的基本特点出发,对集团客户业务的产品形态进行研究分析,针对集团客户业务个性化需求的特点,从客户、产品、业务等表现形式进行详细分析,对运营商集团客户业务需求支撑、产品设计、业务发展等进行研究探讨,提出一体化支撑需求设计。With the development of mobile communication network and expansion of mobile Internet business, group customers busi-ness is increasingly becoming an important strategic market of the operators. Based on the current development of group cus-tomers business, products system, the present situation of system supporting, it researches and analyzes the production form from the basic characteristics of group customers business. It analyzes the display of customer, production, service and so on from the personalized needs of group customers business. It researches and discusses the demand supporting, production de-signing and business development of group customers business and proposes the integrated supporting and requirements de-signing.

关 键 词：需求 设计 集团客户业务 一体化支撑 

分 类 号：TN915[电子电信—通信与信息系统]