无缝隙对接在空勤科医疗保障中的应用  

Application of Seamless Handover in Special Medical Service for the Air Serviceman

作　　者：薛娟[1] 于涛[1] 陈燚[2] 

机构地区：[1]解放军第401医院全军航海病医学专科中心,青岛266071 [2]解放军第401医院核医学科,青岛266071

出　　处：《解放军医院管理杂志》2014年第11期1003-1004,共2页Hospital Administration Journal of Chinese People's Liberation Army

摘　　要：目的通过无缝隙对接在空勤科医疗保障中的应用提高飞行人员满意度。方法宣传、执行无缝隙对接,深入细节,分工明确,抓好质量,落实回访。结果根据科室层面综合评价指标,门诊、住院人数增加,飞行人员满意度上升。讨论无缝隙对接适应空勤科医疗保障的新特点。Objective To improve the satisfaction of flight personnel on air force special medical service through seamless handover.Methods To propagate and implement seamless handover , and attach much impor-tance on details and implementing return .Results According to the comprehensive evaluation of the department level indicators, the quantities of outpatient and inpatient increased .The satisfaction rate also increased.Discus-sio n Seamless handover does adapts to the new features of air force special medical service .

关 键 词：无缝隙对接 空勤科 医疗保障 

分 类 号：R197.32[医药卫生—卫生事业管理]