医院等级评审对图书馆管理的作用  

The Effect of Hospital Grade Assessment on Library Service Management

作　　者：刘会婷[1] 姚西侠[1] 

机构地区：[1]西安交通大学第一附属医院

出　　处：《医院管理论坛》2014年第12期63-64,共2页Hospital Management Forum

摘　　要：医院等级评审是全面评价医院综合实力的客观手段,并且对医院图书馆管理提出明确的评审要求。为了适应医院的快速发展并顺利通过等级评审,我院运用PDCA法对图书馆的物理环境、服务内容、服务模式、规章制度方面进行全面质量管理,获得较好效果。同时,医院评审对图书馆的建设与发展起到积极的推动作用。The hospital grade assessment,an objective way to comprehensively assess the overall capacity of hospitals,sets specific evaluation requirements for library management in hospital.In order to adapt to the fast development of hospital and pass the assessment successfully,The First Affiliated Hospital of Xi＇an Jiaotong University used the PDCA to conduct comprehensive quality management in the physical environment,the library service content,service mode,rules and regulations.In addition to the achievement in the quality management,the assessment also played a positive role in the construction and development of the library.

关 键 词：等级评审 图书馆服务 PDCA法 

分 类 号：R197.3[医药卫生—卫生事业管理]