河北省某医院后勤精细化管理的实践与思考  

Thinking and Practice of Delicacy Management of Logistics Service in a Certain Hospital in Hebei Province

作　　者：李雪松[1] 

机构地区：[1]河北医科大学第四医院院长办公室,石家庄050011

出　　处：《医学与社会》2015年第2期32-33,46,共3页Medicine and Society

基　　金：河北省2013年医学科学研究课题计划项目;编号为20130256

摘　　要：精细化管理是挖潜增效的重要手段。河北省某医院在后勤精细化管理过程中,通过树立精细化管理理念、打造精细服务平台、推行PDCA管理等举措,提升了工作效率和综合满意度,降低了后勤运行成本。实施后勤精细化管理需要规范细化工作规程、用信息化手段支撑管理、打造一支业务素质过硬的后勤服务队伍、稳步推进后勤服务社会化。Paying attention to detail in management is important to implore the potential and improve efficiency. We realized detailed man- agement by adopting idea, making serving platform, implementing PDCA management, and improving efficiency. In reviewing and analyzing our experiences in material resource management of our hospital, we realize standard working schedule, information utilization, talented working team, and service socialization are four prerequisites to the success to paying attention to detail in management.

关 键 词：医院管理 精细化管理 后勤 

分 类 号：R197.322[医药卫生—卫生事业管理]