医务人员激励因素的质性研究  

Qualitative study on motivators of medical staff

作　　者：王盟[1] 李国红[1,2] 金春林 房良[4] 柳红[5] 刘军[6] 轩志东[7] 

机构地区：[1]上海交通大学公共卫生学院,上海200025 [2]上海交通大学中国医院发展研究院卫生技术评估研究所,上海200025 [3]上海市卫生发展研究中心,上海200041 [4]上海交通大学附属第六人民医院,上海200233 [5]上海交通大学医学院附属瑞金医院,上海200025 [6]石河子大学医学院附属第一医院,石河子832008 [7]河南大学社会医学与卫生事业管理研究所,开封475001

出　　处：《上海交通大学学报（医学版）》2015年第1期97-101,共5页Journal of Shanghai Jiao tong University:Medical Science

基　　金：国家自然科学基金(71173147);上海交通大学中国医院发展研究院项目(SJYF2014XD009B)~~

摘　　要：目的通过了解医务人员的激励需求,为提高医务人员积极性提供建议。方法分别在中国东、中、西6座城市对89名医务人员针对其当前工作状态进行半结构式访谈,访谈内容包括其当前工作的压力来源、主要诉求、相关政策的理解等内容。资料分析采用Nvivo 10.0软件。结果医务人员对"薪酬"和"社会尊重"最为关心,各地区医务人员需求有一定差别,中部地区医务人员最关注"薪酬"方面,而东部地区对"科研教学"和"工作压力"反映频繁,西部地区在各项目上的需要较为均衡。结论在医疗机构激励措施中,应注重地域化、个性化;针对不同岗位和工作特征采用不同的薪酬模式;建立现代医院人事管理制度,推广医疗责任保险制度。Objective To provide suggestions for boosting the motivation of medical staff by understanding their motivators. Methods Semi-structured interviews on the working status of 89 medical staff from 6 cities in the eastern, central, and western region of China were conducted, including sources of pressure of current works, major demands, and understanding of relevant policies, etc. The data were analyzed by the Nvivo 10.0 software. Results Medical staff concerned more about ＂salary＂ and ＂society respect＂. The demands of medical staff of different regions were different. Medical staff of central regions concerned more about ＂salary＂; medical staff of eastern regions concerned more about ＂scientific research and education＂ and ＂work pressure＂; while demands of medical staff of western regions were more balanced. Conclusion Motivating measures of medical institutions should focus on the regionalization and customization. Different salary models may be adopted for different positions and work features. The modern personnel management system of hospital should be established and medical liability insurance system should be promoted.

关 键 词：医务人员 激励 质性研究 

分 类 号：R197.3[医药卫生—卫生事业管理]