基于价值链理论的医院标准非经济效益评估体系构建  

Construction of the Hospital Standard Non-economic Benefits Evaluation System Based on Value Chain Theory

作　　者：沈晓红 吕桦[2] 章诚杰[2] 周嘉[2] 付强[3] 徐美琴[2] 徐晓婷[4] 周华[1,2] 

机构地区：[1]全国中医医院医疗质量监测中心.国家中医药管理中医医疗服务评估重点研究室,上海200021 [2]上海中医药大学附属曙光医院,上海200021 [3]中国标准化研究院,北京100191 [4]国际标准化组织中医药技术委员会(ISO/TC249)秘书处,上海200021

出　　处：《中国医院管理》2015年第2期23-25,共3页Chinese Hospital Management

基　　金：ISO标准非经济效益评价研究项目(标委外函〔2013〕31号)

摘　　要：目的构建基于价值链理论的标准非经济效益评估指标体系。方法采用Delphi专家咨询法。结果通过两轮Delphi专家咨询,筛选出基于价值链理论的标准非经济效益评估指标,初步构建评估体系。指标涉及医疗效力、医疗缺陷、医疗安全、运营效率、时间效率和信息效率六大价值驱动因素。结论两轮专家咨询后,基于价值链理论的标准非经济效益评估指标体系初步形成。Objective To establish the standard non-economic benefits evaluation system based on value chain theory.Methods The Delphi method was employed. Results The assessment indicators of non-economic benefits of standards were selected by two rounds＇ Delphi method,and the preliminary assessment system was established. Indicators involved six value drivers,such as medical efficacy,medical errors,medical safety,operational efficiency,time efficiency and information efficiency. Conclusion The standard non-economic benefits evaluation system based on value chain theory was preliminarily established after two rounds＇ expert consultation.

关 键 词：医院标准化 德尔菲法 价值链 标准非经济效益 评估 

分 类 号：R197.322[医药卫生—卫生事业管理]