医疗支付方式的演变对患者诊疗流程的影响  

Influence of Payment Method Evolution on Diagnosis and Treatment Processing

作　　者：罗自然[1] 郭傲[2] 严静东[1] 

机构地区：[1]南方医科大学南方医院,广东广州510515 [2]电子科技大学计算机科学与技术学院,四川成都611731

出　　处：《中国医院管理》2015年第3期19-21,共3页Chinese Hospital Management

基　　金：广州市科技计划项目(2013J4300072);国家高技术研究发展(863计划)项目(2012AA02A611)

摘　　要：分析患者预约、门诊、住院、检查等就诊流程中付费环节对患者排队等待的影响。通过分析、比较预约挂号就诊患者采用不同付费方式对其门诊就诊等待时间的影响,阐述依托信息技术从人对人、一对一的先付费、后诊疗模式到自助收费、移动付费的支付方式演变,探讨移动信息技术的引入,实现患者就诊无排队付费对医疗流程的改变,从而提高有效就诊时间。The influence of payment steps in patients＇ appointment, clinic, hospitalization and examination on patients＇ waiting in line is analyzed. Through analyzing and comparing the waiting time of different payment ways for appointment, the evolution from the payment method of ＂person to person＂ and ＂one to one＂ first payment then diagnosis and treatment to self-service charge and mobile payment is elaborated, the introduction of mobile information and technology is explored, and the change of patients＇ diagnosis payment without waiting is achieved to improve efficient clinic time.

关 键 词：预约挂号 移动支付 收费系统 自助服务 一卡通 

分 类 号：R197.323[医药卫生—卫生事业管理]