医护间4+X沟通提升普外科护理质量  

The Doctor-Nurse 4+X Communication on Nurse Care Quality Improvement in Department of General Surgery

作　　者：李谦[1] 刘静[1] 关纯[1] 韩玉芳[1] 

机构地区：[1]青岛市市立医院,山东青岛266071

出　　处：《中国卫生质量管理》2015年第2期64-66,共3页Chinese Health Quality Management

摘　　要：目的通过医护间4+X沟通,提升普外科整体护理质量,保证患者安全。方法依据外科患者住院的不同时间段,确定相应医护沟通时间及具体沟通内容。结果科室整体护理质量、住院患者满意度、医生对护理工作满意度均得到提高。结论医护间4+X沟通模式在规范医护沟通标准,提升护理内涵建设,实现医护治一体化工作模式方面,具有推动作用。Objective To improve the overall nurse care quality through doctor - nurse 4 ＋ X communication in Department of General Surgery to ensure patient safety. Method According to the whole process of inpatients in Department of General Surgery, appropriate and specific doctor - nurse communication points and content were proposed. Result The overall quality of nurse care, inpatients＇satisfaction and doctors＇satisfaction on nurse care were improved. Conclusion The 4 ＋ X communication pattern had boost effect on regulating doctor- nurse communication standard, improving nurse care connotation construction, and achieving the doctor- nurse integration work mode.

关 键 词：医护沟通 4+X模式 护理质量 

分 类 号：R473[医药卫生—护理学]