医患纠纷中患方的社会心理透视与制度调适  

Patient's social mentality and system adjustment in doctor-patient disputes

作　　者：袁三标[1] 

机构地区：[1]广东财经大学马克思主义学院,广东广州510250

出　　处：《南昌工程学院学报》2015年第2期22-25,33,共5页Journal of Nanchang Institute of Technology

基　　金：广州市哲学社会科学"十二五"规划一般课题(14Y30)

摘　　要：医患纠纷是一种发生在利益攸关的陌生人之间的冲突,从社会心理维度看,这种冲突在一定程度上是由医患双方角色意识差异、医疗行为负效应、医疗体制弊端、少数媒介舆论误导所带来的患方负性情绪和失衡心理所引发的。因此,可从社会心理视角入手,以沟通、知情同意、仲裁、强制保险等具体的制度建构来调适负性社会心理,以达到缓解医患冲突之目的。The doctor-patient dispute is a kind of interest conflict between strangers who have critical and special re-lationship. From the perspective of social mentality,the conflict is caused to some degree by such factors as differ-ence in role awareness,the negative effect of medical action,the defects in medical system,misguide of some media, the negative mood and psychological imbalance of the patients. Therefore,we may adjust the negative social mentali-ty though such system construction measures as communication,informed consent,arbitration and compulsory insur-ance to achieve the purpose of relieving doctor-patient conflicts.

关 键 词：医患纠纷 社会心理 制度调适 

分 类 号：U492.8[交通运输工程—交通运输规划与管理]