基于移动互联网的电信业务开通透明化系统的设计  

Design of Telecom Service Transparent System Fulfillment Based on Mobile Internet

作　　者：任伟[1] 

机构地区：[1]中国电信股份有限公司广东分公司,广东广州510081

出　　处：《移动通信》2015年第10期76-79,共4页Mobile Communications

摘　　要：电信业务的开通过程是影响用户感知的关键环节,分析了运营商的业务开通现状,设计了业务开通服务质量管理平台,在手机端实现了电信业务开通过程的透明化展示,对运营商的企业运营互联网化转型具有一定的借鉴意义和参考价值。Fulifllment process of telecom service is the key factor to affect user’s perception. The service fulifllment status of operators was analyzed and a service quality management platform of service fulifllment was designed. Accordingly, the transparent display of telecom service fulfillment process is completed in mobile phone. The platform has referential signiifcance and value to Internet transformation for operators.

关 键 词：电信业务开通 政企客户 透明化 

分 类 号：TN02[电子电信—物理电子学]