人性化管理理念在手术室护理管理中的应用  

Application of Humanistic Management Idea in the Nursing Management in Operation Room

作　　者：任慧敏[1] 王伟娇[1] 

机构地区：[1]山东省聊城市人民医院东区手术室,山东聊城252000

出　　处：《中国卫生产业》2015年第6期123-124,共2页China Health Industry

摘　　要：目的探究人性化管理理念在手术室护理管理中的应用情况,发现其中的问题,找到解决问题的方法。方法对该院东区手术室在职医生、护士进行面谈、问卷调查的方式方法获得第一手材料,针对护理工作中的失误原因进行问卷讨论,揭示其中的原因,并制定针对性强的人性化管理模式。结果实施了人性化手术室管理后,手术患者、手术医生护理满意度达到99.8%,护理差错和护理纠纷的发生率较前减少80%,取得了很好的管理效果。结论手术室人性化管理模式,能有效地提高手术患者、手术医生护理满意度、避免护理差错和护理纠纷的发生,值得临床推广应用。Objective To explore the application of humanization management idea in the nursing management in the operation room, found the problem, find a solution to the problem. Methods in our hospital operation room doctors, nurses serving Eastern interview, questionnaire survey to obtain first-hand materials, for the reasons of failure in nursing questionnaire discussion, trying to reveal the reasons, and formulated in view of humanized management mode and strong. Humanistic management mode conclusion can effectively improve the quality of nursing management in operation room operation room, effectively enhance the work efficiency, operation quality is a reliable guarantee, is worthy of promotion.

关 键 词：人性化管理 手术室 护理管理 

分 类 号：R5[医药卫生—内科学]