基层医疗机构医疗设备售后服务模式探讨  

Discussion on the Medical Equipment After-Sales Service Mode for Primary Medical Institutions

作　　者：郑焜[1] 郑苔施 邱晓力 郑司雨 沈云明[1] 冯靖祎[4] 

机构地区：[1]浙江大学医学院附属儿童医院医疗设备科,浙江杭州310052 [2]浙江现代生物技术发展中心,浙江杭州310000 [3]华东理工大学材料科学与工程学院,上海200237 [4]浙江大学医学院附属第一医院医学工程科,浙江杭州310003

出　　处：《中国医疗设备》2015年第6期130-132,147,共4页China Medical Devices

基　　金：浙江省"十二五"基层卫生适宜技术成果转化工程重大项目(2013T301-16)

摘　　要：针对基层医疗机构由于地域分散、缺少医学工程技术人员和相关医疗设备管理计划、医疗设备技术和种类繁多复杂所造成的有关医疗设备维护维修的问题,调研了国内外部分地区医疗设备维护维修保障体系,以浙江省为例探讨了如何依托现有资源缓解基层医疗机构医疗设备维护维修问题及其可持续发展售后服务模式的建立。Sparse geographic distribution, deficiency of medical engineering staff and relevant medical equipment management plans as well as the diversity and complexity of medical equipment techniques had caused problems in maintenance and repair of medical equipment for primary medical institutions. In view of these problems, this paper made a research on the medical equipment maintenance and repair system at home and abroad. Moreover, Zhejiang Province was taken as an example to explore the solutions to problems in maintenance and repair of medical equipment and establish an after-sales service mode for primary medical institutions.

关 键 词：基层医疗机构 医疗设备维护维修 售后服务模式 医学工程部门 第三方服务 

分 类 号：R197.39[医药卫生—卫生事业管理]