用户满意度在线调查系统设计与实现  

Design and implementation of online system for customer satisfaction degree survey

作　　者：杨省伟[1] 

机构地区：[1]河南质量工程职业学院现代教育技术中心,河南平顶山467000

出　　处：《南昌工程学院学报》2015年第3期38-41,共4页Journal of Nanchang Institute of Technology

基　　金：河南省科技厅计划项目(132102210065)

摘　　要：通过对某省名牌产品网上满意度调查系统的需求分析,确定了系统的设计方案。在系统设计上,一方面增强在大规模访问下运行的可靠性与稳定性,同时防止机器刷票等恶意攻击行为。最后,基于B/S架构,采取分层设计思想与模块化实现的思路,完成了系统的构建。该系统在实际运行中取得了良好效果,达到了预期目标。Through the need analysis of the online system for customer satisfaction degree survey for a fa-mous brand products,we study the key techniques. In the design of the system,we enhance the reliability and stability of operation in case of large-scale access on the one hand;and on the other hand we try to prevent malicious attacks such as machine voting. Based on the B/S architecture,we have adopted the design idea of the hierarchical design and modularization,and then managed to construct the system. The system has achieved good effect in practice,and achieved the expected goal.

关 键 词：满意度调查 网上投票 B/S架构 会话标识符 

分 类 号：TP393.09[自动化与计算机技术—计算机应用技术]