质量管理循环法在降低健康体检一般项目错误发生率中的应用  

Application of Quality Management Cycle Method in Reducing Errors in General Inspection Items of Health Examination

作　　者：屈邦容[1] 何谦[1] 曾蓉君[1] 郭姣姣[1] 

机构地区：[1]四川大学华西医院健康管理中心,成都610041

出　　处：《华西医学》2015年第7期1305-1307,共3页West China Medical Journal

摘　　要：目的探讨质量管理循环法(PDCA)在减少健康体检一般检查项目错误中的效果,以提高体检质量。方法应用PDCA,分析2010年8月-12月39例检查对象一般检查项目发生错误的原因,并针对原因进行整改,对整改后(2011年8月-12月)与整改前(2010年8月-12月)一般检查错误发生率进行比较。结果整改后一般检查错误发生率较整改前明显降低,由整改前的0.45%下降到整改后的0.08%,差异有统计学意义(P<0.05)。结论 PDCA循环法可以有效降低健康体检一般项目错误的发生率,从而保证体检质量。Objective To explore the plan-do-check-action（PDCA） circulation method in reducing errors in general inspection items of health examination and to improve the quality of examination.Methods Using PDCA circulation method,the reasons of errors in general items of health examination for 39 individuals examinied between August and December 2010 were analyzed.Rectification was carried out according to the reasons,and the differences in the incidence rate of errors in general items of health examination before（from August to December,2010） and after the rectification was（from Auguest to December,2011） was compared.Results After the rectification,the incidence of errors in general items of health examination（ 0.08 %） was significantly lower than that before the rectification（ 0.45 %）（ P 〈0.05）.Conclusion PDCA circulation method can effectively reduce the incidence of errors in general items of health examination thus may ensure the medical quality.

关 键 词：PDCA 健康体检 一般检查项目 错误 防范措施 

分 类 号：R194.3[医药卫生—卫生事业管理]