品质管理圈活动在病区药品管理中的效果观察  

Observation of the Effect of Quality Control Circle Activities on the Management of Ward Drugs

作　　者：陈启花[1] 付琴[1] 刁永书[1] 

机构地区：[1]四川大学华西医院肾脏内科,成都610041

出　　处：《华西医学》2015年第8期1514-1517,共4页West China Medical Journal

摘　　要：目的探讨品质管理圈(品管圈)活动提高病区药品管理质量的有效性。方法根据2013年12月-2014年1月病区内药品管理存在的问题,2014年2月-5月开展品管圈活动,制订包括持续质量改进计划,通过加强护士培训,严格执行相关制度,强化管理督导等方法。结果实施品管圈活动使病区中出现漏退药品的问题的发生率由改进前的15.8%降至为0.0%,护士相关药品管理知识知晓率由64.1%上升为92.3%;退药流程的执行率由71.8%上升为100.0%,差异有统计学意义(P<0.05)。结论品管圈活动提高了病区药品管理的质量,也提高了护士的责任心及科研意识,为患者提供了更安全、高效的护理服务,保证了患者住院期间的用药安全。Objective To explore the effect of quality control circle （QCC） on medication. Methods According to the a series of continuous improvement plans, existing problems between December 2013 and strengthened the nurses training, and intensified the management of hospital January 2014, we put forward the supervision methods from February to May 2014. Results After the implementation of QCC, the incidence of leakage from drugs significantly decreased from 15.8% to 0.0%; the nurse-related drug management knowledge rate increased from 64.1% to 92.3%. Withdrawal process execution rate increased from 71.8% to 100.0%, and the difference was statistically significant （P 〈 0.05） from February to May 2014. Conclusion QCC activity improves the hospital medication management, increases the nurses＇ sense of responsibility, and ensures the medical security of hospitalized patients .

关 键 词：品质管理圈 病区药品 管理 效果 

分 类 号：R95[医药卫生—药学]